COVID-19 Response

Response to COVID-19

As a provider of community and health care we are closely following developments around COVID-19.

We are aware that the evolving nature of the virus is causing concern amongst the community, including our service recipients however please be assured that SupportSystem Options is acting strictly in line with the advice provided by the Government.

SupportSystem Options will continue to provide services as normal throughout this time and the health and safety of our clients and staff will remain our priority.

COVID-19 What are the symptoms?

  • Fever
  • Sore Throat
  • Cough
  • Fatigue
  • Shortness of breath
  • If feeling unwell please stay home, contact your doctor and follow their medical advice.

    Keeping yourself safe and healthy

    Social Distancing

    Coronavirus is most likely to spread from person to person when we come into close contact with one another. We can all help stop the spread by keeping our distance. This means do not shake hands, or exchange physical greetings, and wherever possible, stay at least 1.5 metres away from others.


    Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds. This is especially important after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
  • Use hand sanitizer if soap and water are not available. Use an alcohol-based hand sanitizer with at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry.
  • Soap and water are the best option, especially if hands are visibly dirty.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid sharing personal household items

  • Do not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home.
  • Wash these items thoroughly after using them with soap and water or put in the dishwasher.
  • Clean all “high-touch” surfaces everyday

  • Clean and disinfect high-touch surfaces in your “sick room” and bathroom; wear disposable gloves. Let someone else clean and disinfect surfaces in common areas, but you should clean your bedroom and bathroom, if possible.
  • If a caregiver or other person needs to clean and disinfect  a sick person’s bedroom or bathroom, they should do so on an as-needed basis. The caregiver/other person should wear a mask and disposable gloves prior to cleaning. They should wait as long as possible after the person who is sick has used the bathroom before coming in to clean and use the bathroom.
  • Updates and advice: Australian Government

  • Australian Government COVID-19 updates: Visit the Australian Government website for the latest news, updates, and advice on COVID-19.
  • COVIDSafe app: This app can help health officials quickly contact people exposed to COVID-19. You can download it from on the Apple App Store or Google Play.
  • Coronavirus Australia app: Download the official government 'Coronavirus Australia' app.
  • Department of Health updates: The Department of Health website also has daily updates on COVID-19.
  • Department of Health Coronavirus FAQs: The Department of Health has issued an information sheet that answers common questions about COVID-19.
  • • Other languages: The Department of Home Affairs has translated COVID-19 information into 36 languages.
  • Be healthy,
    Managing Director,
    Ayak Deng