Opening Hours

  • Monday - Friday
    9.00 - 17.00
  • Saturday
  • Sunday

Counselling Appointment

About Us

SupportSystem Options is an NDIS approved Service Provider established with the aim to assist and coordinate disability support services. We connect participants with supports and provide continuing follow-up to ensure service delivery quality and that participants can meet their goals. We use the following NDIA support service levels: Support Connection, Support Coordination, and Specialist Support Coordination in delivering essential services to clients.

Vision Mission Objectives


  • To act as the intermediary between service providers and people from CALD communities living with disabilities;
  • To coordinate and connect registered NDIS participants with supports and with specialist service providers;
  • To allocate advocacy resources among the CALD communities, particularly African communities and spread awareness about the support services available for people living with disability;
  • To coordinate education, training and knowledge about the NDIS and its legislative framework;
  • To raise awareness among service providers about sensitive cultural practices, values, and beliefs to ensure efficient and satisfactory delivery of services without barriers.


  • To ensure that participants understand the legislative framework of the NDIS and their right to access NDIS services within the legislative framework;
  • To ensure that participants access services without being inhibited by barriers; and
  • To ensure that the NDIA and other stakeholders have the required assistance to understand the challenges faced by participants.


Our objective is to assist you achieve your goals by:

  • We help you to pursue your goals, aims and aspirations
  • We help you to increase your independence
  • We help you to develop your capacity to actively take part in the community